Owner-run computer and home tech help
Hi, I'm Preston.
I run CassutoTech in Southern Illinois. Tell me what is giving you trouble, and I'll help you work out the next step.
- Owner
- Preston Cassuto
- Background
- Hands-on IT and data-center experience
- Availability
- Local and remote help by appointment
- Communication
- You work directly with me
1 of 4
Let's narrow down the problem.
Answer four quick questions, and the site will put together a text for you to review. Nothing is sent automatically.
Schedule / 02
Request a service day.
Choose a preferred day, a backup, and the part of the day that works best. I'll confirm one of them or offer another opening.
Your request is ready
Review it before sending.
Nothing is sent automatically. After you send the text, Preston will confirm the day or suggest another one.Work record / 03
No surprise work.
You stay in control of the scope and cost from the first recommendation through the final check.
- 01Understand the problem
I review what is happening and explain the most practical next step.
- 02Agree before work starts
You receive the expected cost and decide whether to continue.
- 03Stop if the scope changes
If I find something different, I contact you before extra work or parts.
- 04Check the result together
I explain what was completed and anything you should watch afterward.
The diagnostic above covers the work CassutoTech currently advertises. Parts, severe physical damage, data recovery, and work outside that list are discussed before a job is accepted.
Service area / 04
Southern Illinois, by appointment.
Include your town or ZIP code with your request. I'll confirm whether an in-person visit works or whether remote help makes more sense.
- Local visits
- For equipment and connection problems that need hands-on work.
- Remote help
- Available when the work does not require physical access to the device.
- Travel range
- I confirm the distance and any travel details before we set the day.